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    © 2015 Janet Heimlich. Proudly created with Wix.com.

     

    FAQs

     

    Just what do you do for clients?

    I create written content for people who need it to convince someone to take action that is favorable to them. Often money is at stake, a person's reputation, or perhaps a job promotion. Once I deliver the content, the client plugs it into an email or letter and sends it off with his or her name attached. Many people struggle with the writing process, and that's where I can help. I write correspondence that flows well, is easy to read from a layperson's point of view, and follows such editorial standards as the Chicago Manual of Style. Working with me, the client can focus on what he or she wants to achieve with the communication rather than how to word it, and so the client has a better chance of getting what he or she wants.

     

    What are some real world examples of how I might use your services?

    Writing an email to your boss, telling him your plan to reconfigure staff.

    Sending your landlord a letter informing him that he must send you your deposit by a certain date.

    Creating a proposal that will convince a company to hire you to consult for them.

    Writing an email "blast."

    Writing a Yelp review that describes your experience using a particular service.

     

    But will it sound like me? I don't want my email or letter to sound like it was written by somebody else.

    Yes. All writings reflect the "voice" of the client. I learn about that voice during the pre-interview process in which I ask the client about history and become familiar with what the person wants to acheive.

     

    Will I know the cost before we begin?

    Yes. Before any money is paid or a contract is signed, I estimate up front what the project will cost as a flat fee.

     

    What do you charge?

    All projects are priced on a case by case basis, depending on the complexity of the situation. Prices are set as a flat fee of which 100% is paid up front. I do not charge by the word, page, or hour. However, to give an idea of likely fees, a 250-word email would cost approximately $100. A standard one-page letter would cost approximately $150.

     

    What if I think the content needs to be revised?

    Then I revise it until you're happy with it, and you won't incur any additional charges.

     

    Is there anything you won't write?

    Yes, I won't write anything that is intimate or very personal. If you want to express your love to someone, you're on your own. I don't use slang, jargon, or profanity. I don't write anything inflammatory, overly emotional, hateful, racist, sexist, offensive, or disrespectful. I don't write content that is asking for someone to act in a very unreasonable way, nor do I write anything that's intended to gratuitously harm someone.

     

    How does the process work?

    Once the client and I sign an agreement, I schedule a phone call with the client to hear his or her story. This gives the client the chance to explain what events led to the need to communicate and what the client hopes to achieve. We then decide what form the missive should take. I then provide content that the client can send, distribute, or post. I deliver the content in an editable file format, such as Microsoft Word or Pages for Mac.

     

    Don't I need a lawyer to do this?

    You should always consult with an attorney to determine your best course of action if you think you might be involved in a legal matter. But many conflicts can be resolved without involving attorneys, many of which charge a great deal of money and aren't very good writers, anyway. Also, before an individual can file a lawsuit, many states require him or her to make a first attempt to communicate with the other party in the form of a demand letter which usually doesn't have to be written by an attorney.

     

    Is your identity kept secret?

    Yes. I sign an agreement promising anonymity and confidentiality. No one knows I had anything to do with the content except the client and me.

     

    Who owns the content when it's done?

    It belongs to the client from beginning to end. I may not use the content in any way other than what is outlined in the client's contract with Word Almighty.

     

    If sending this document convinces someone to send me money, do you expect a cut?

    No, but a Starbucks gift card would be nice. Or a donation to a charity I love.

     

    What if sending this document gets me in trouble or costs me my job?

    The client assumes all liability for what he or she does with the content I provide, which the client can modify or not send at all.